A NON-REFUNDABLE booking fee is required upon booking which can be paid online via the website, by cash in the shop or by PayPal or bank transfer. Booking fees must be paid when booking to ensure the appointment is booked and secured; Otherwise, there is no guarantee that the appointment will be available and it will be open to another customer to book.
The booking fee is put towards the treatment and comes off the final price on the day, this then can be paid in the shop. If the treatment is paid in full before the treatment date, the payment is treated as a booking fee and is also NON-REFUNDABLE once paid and is the customer's responsibility.
In the event you are booked in for permanent makeup we require 72 hours notice to cancel or reschedule, this is due to the high cost of the treatment and to ensure we can fill the slot. If the required notice period is given, your booking fee is transferrable to your new appointment date.
72 hours notice is required for the remaining treatments offered in the salon - other than Selina's cosmetics please visit her website directly for her policy.
Please check the 'Am I suitable?' section on the website prior to booking to avoid any disappointment on the day.