A NON-REFUNDABLE booking fee is required upon booking. Booking fees must be paid when booking to ensure the appointment is booked and secured; Otherwise, there is no guarantee that the appointment will be available and it will be open to another customer to book.
The booking fee is accounted towards your treatment price. If the treatment is paid in full before the treatment date (by cash, card, paypal, bank transfer or voucher) the payment is treated as a booking fee and is also NON-REFUNDABLE. Once paid and is the customer's responsibility.
If you are booked in for permanent makeup we require 72 hours notice to cancel or reschedule, this is due to the high cost of the treatment and to ensure we can fill the slot. If the required notice period is given, your booking fee is transferrable to your new appointment date/time.
48 hours notice is required for the remaining treatments offered in the salon - other than Selina's cosmetics please visit her website directly for her policy.
Please check the 'Am I suitable?' section on the website prior to booking to avoid any disappointment on the day.